Help Portal

Getting Started 5

• How to Place an Order
• How do I Create an Account?
• Can I request a Sample?
• How long will it take to produce my pieces?
• How do I access the Templates?

General 9

• Where can I find Pricing information?
• Will you invoice me for my order? Payment terms?
• What Payment Methods do you Accept?
• Is there Sales Tax? Tax Exempt or Resale?
• Frequent Flyer Loyalty Rewards Program?

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Video Brochures 10

• Why Video in Print?
• Video Options and Components
• Quick Turn Video Specs
• How Many Minutes of Video Can Fit on Each Video Brochure?
• Video Brochure Batteries

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Mailing & Fulfillment 6

• How much will shipping cost and how long will it take?
• How long are the Shipping Transit Times?
• Can you mail directly to my list? How much will postage cost?
• How should I format my mailing list?
• Inserting Customer Supplied Products or Premiums into Boxes

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