Help CenterComplete information regarding the video brochure batteries.
- What kind are they?
- Polymer Lithium Ion - Single Battery with less than or equal to 2 cells
- What is the stand-by time?
- 4-6 Months
- What is the Lifespan?
- Batteries can be recharged 300-400 times. If batteries are left with no charge it will degrade the amount of charge the battery can hold and reduce the play time.
- What are the standard size of batteries used?
- 2.4” Video Screen -3.7V 1.48Wh (400mah). Battery play time is 1.5hrs
- 4.3” Video Screen – 3.7V 2.22Wh (600mah). Battery play time is 1.5hrs
- 7” Video Screen – 3.7V 4.44Wh (1200mah). Battery play time is 1.5hrs
- 10.1” Video Screen – 3.7V 5.55Wh (1500mah). Battery play time is 1.5hrs
- Can you ship and/or mail video brochures?
- Yes, you can do both without any specific labeling if you are sending 2 or less video brochures within the shipment since the batteries are contained within the video brochures and they have less than 4 cells and are under 20Wh. If you have any further questions please consult with your carrier rep or USPS for specific guidelines.
Please Note:
Video brochure batteries need to be charged as soon as the battery power has been depleted. The battery will become damaged and not hold a charge if kept empty too long. Like most electronic products, batteries need to be charged when empty.
We cannot guarantee how much charge a battery can hold after 3 months as this depends on the environment the video brochures are stored in and how long the video brochure was stored with a depleted battery. We do not warranty and video brochure battery after 3 months from purchase date.